FAQ
FAQ
FAQ is for Arrowhead Lake Community.
We are not planning to use any community amenities; do we still have to pay community fees?
Yes, we are in a gated community, and you must be a member (even temporary) to be able to enter the community. Community fees cover not only use of amenities, but also use of roads and trash center.
Are community fees included in rental price?
No, we are not able to include community fees because they vary on multiple factors such as: number of adults and kids, kids age, number of cars.
Can we pay community fees in person?
Best way is to pay community fees online using form provided on our website. Fees must be paid 3+ days in advance before arrival date
How do we pay community fees?
You can pay community fees online here: https://www.vrpoconos.com/alca-fee
Which documents do we need to show to community office when we arrive?
Driver for each car that enters community will need to show driver's ID and car registration to office staff
Can we pay fees within 3 days of arrival? We don't know which car we will take.
Community fees must be paid 3+ days before arrival, no exceptions. Community will deny entry if fees are not paid on time. You can select "rental car" on form if you are not sure which vehicle, you will be taking.
Do we have to take our trash out of the house?
Yes, you will need to take trash and drop it off at community trash center (located behind Welcome center building). During day, attendant will help taking trash from your car and will load it into trash compactor.
Do we need to bring our own pillows and blankets?
No, every house has pillows and blankets, but you can always bring extra if you like.
Do we need to bring our own linens and towels?
No, each house has freshly laundered towels and pre-made beds with fresh linens.
Can we bring our own linens and towels?
Yes, if you want to bring your own - please let us know ahead of your visit.
If you have any questions not answered above, please do not hesitate to call or text us.